The primary goal of conducting market research is to gather information that helps businesses make informed decisions about their products, services, or marketing strategies. It helps identify customer needs, preferences, and consumer behaviour, as well as understand market trends, competitor analysis, and potential business opportunities. Business mentorship can also play a crucial role in guiding companies through these insights for effective decision-making.
Who are the specific group of customers that your business aims to reach? They should be defined by characteristics, such as demographics (age, gender, income), psychographics (values, interests, lifestyle), geographic segmentation, and consumer behaviour patterns (buying habits, brand loyalty).
By identifying them, you can:
For example, a luxury brand will target high-income consumers, while a fitness brand focuses on young adults who are into health and wellness.
Customer needs focus on specific desires, problems, or requirements they want from a product or service. These can be functional (something the product or service does), emotional (how the product makes the customer feel), or social (how it fits within their social circle or society at large).
Examples include:
Businesses conduct surveys, focus groups, interviews, or observational studies to uncover these needs and ensure they’re designing their offerings to meet them. Business mentorship can provide additional insights into understanding customer expectations.
This is the total demand or revenue opportunity that exists for a product or service within a specific market or target audience, assuming optimal conditions (like ideal marketing strategies, competitive advantage, and maximum customer adoption).
Market potential takes into account:
For example, a company introducing a new plant-based burger may assess market potential by looking at how many consumers are interested in plant-based foods, the overall growth of plant-based diets, and the current level of competition in that sector. Business mentorship can help companies navigate these factors to optimise their success.
A product or service perfectly satisfies the needs and desires of a specific target market, finding its ideal customer base and delivering value to drive demand, growth, and customer loyalty.
Signs of product-market fit can include:
For example, a ride-sharing app might initially struggle with certain features, but once they optimise their app to address the convenience and affordability that users want, they may achieve product-market fit when users start using the service regularly, recommending it to friends, and showing strong brand loyalty. Business mentorship can help refine these strategies, ensuring a stronger connection with the market.
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